Ethio telecom invites all interested and eligible bidders by this Open International Competitive Bid (ICB) for the procurement of Customer experience and quality management training

FLOATING DATE: AS OF MAR 24, 2022

RFQ NO. 4078431

REQUIREMENTS

1. Ethio telecom invites all interested and eligible bidders by this Open International Competitive Bid (ICB) for the procurement of Customer experience and quality management training service with RFQ no. 4078431. The Bid remains floating from March 24, 2022 to April 20, 2022.

Bid documents can be obtained from ethio telecom’s Head Office, Room No. 201 during office hours (Monday to Friday) upon payment of a non-refundable fee of Birr 100.00 (Birr One hundred only) or you can also find bid documents from web sites www.afrotender.com, www.extratenders.com and www.2merkato.com upon payment of a non-refundable fee of Birr 100.00 (Birr One hundred only) by using tele birr payment platform.
In addition, If you are interested to be on the supplier list of ethio telecom please register using the following link or copy and paste the link on a browser “https://erp.ethiotelecom.et/OA_HTML/jsp/pos/suppreg/SupplierRegister.jsp?ouid=0EED8A04B857259C’’

2. Interested bidders are expected to fulfill the Requirements stated here below:

 Original Bid Security;
 Availability of Letter of Authorization to sign the bid offers;
 Anti-bribery pledge form;
 Bidders should have a valid and renewed trade license for the year;
 Bidders should be VAT registered (for local bidder)
 Bidders should have Tax clearance certificate.
 Bidders should submit Legal establishment document (including Joint venture if any)

3. All Bids must be accompanied by a bid security in the amount of Birr 50,000.00 (Birr Fifty Thousand only).

3.1 The bid bond shall be furnished in one of the following forms: –

a) Certified Cheque /CPO issued by a recognized domestic bank or
b) Bond issued by and/or confirmed through a recognized /reputable Domestic bank.

3.2 The Bank that issues the bond as per 3.1 (b) here above shall unequivocally guarantee to pay the purchaser immediately upon the first written demand of payment. The Purchaser’s written demand of payment shall not be subject to any condition what so ever.
3.3 The bond issuing bank shall clearly incorporate the content stated under Clause here above on the issued bond.
3.4 The Bid Security shall be issued in the name of the bidder’s/Agent’s company as appropriate that participated in the bid;
3.5 Sealed bids marked as: “Tender for the procurement of Customer experience and quality management Training service with RFQ No. 4078431 and be addressed to:

Ethio telecom,
Head Quarter
Churchill Road
Supply Chain Division
2nd Floor, Room No.211B,
P. O. Box 1047, Addis Ababa, Ethiopia.

4. Bid proposal will be received at ethio telecom, Head Quarter 2nd Floor, Room No. 211B, before or on April 20, 2022 until 5:00 P.M. Bids presented by any bidder after.
5. Bids received in time and fulfilling the other formalities shall be opened in the presence of interested bidders or their legal representatives on April 21, 2022 at 10:00 A.M, at ethio telecom, Head Quarter 2nd Floor, Room No.201.
6. Partial bid is allowed.
7. No one is allowed to duplicate or transfer the bidding document that she/he acquired to participate under this invitation.
8. Bidders are seriously advised to read and comply with the instructions provided in this bidding document.
9. Ethio telecom reserves the right to reject all or parts of this bid.