Getting Started
Getting Started
Welcome to our mobile services! Enjoy plenty of our mobile offers!
Monthly Starter Packages
VOICE PACKAGE
-
120 Min/ 50 Birr Plus 1GB data Bonus
-
300 Min/ 75 Birr Plus 1GB data Bonus
-
450 Min/ 100 Birr Plus 2GB data Bonus
DATA PACKAGE
-
650 Mb / 60 Birr Plus 1GB data Bonus
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2 GB/ 100 Birr Plus 2GB data Bonus
-
VOICE + DATA
-
300 Min+2GB /150 Birr Plus 3GB data Bonus
-
NOTE
- The packages can be accessible via CRM channel only.
- Available for individual customers NEW Mobile SIM card subscriber.
- The SIM Starter offers are available only for new prepaid SIM subscribers.
- The main offers will be released once upon purchase, while the bonus offers will be prorated for three consecutive months.
- Bonus package resource will be prorated and usable for three consecutive months and unused resource will be expired at end of each month.
- The SIM starter package voice resource is valid only for local calls (On-Net).
- Except for bonus part, all main packages are convertible and transferable.
- The existing default CRBT will be removed.
- All prices are VAT inclusive.
Click here to read terms & conditions
- Bonus package prorated upon for three months.
- CRBT default tone for one month’s either normal or calling, user will get notification service expiry date.
- Customers can purchase unlimited services for voice/internet weekly and monthly.
- Unlimited packages have no free bonus package, but only CRBT default apply.
- Combination of voice and internet package possible and get discount on both.
- The package could not be shared to others.
- Unutilized bonus will expire at the end of validity period
- In case customer get lost SIM before using replacement with previous packages remaining kept.
- SMS notification will send to customer after activation the SIM.
- Customer want to purchase both voice + internet can get the bonus in both services.
- The 3G and 4G data only subscribers are eligible and prepaid, postpaid and hybrid eligible for the bundle.
- Residential and enterprise customers are eligible for SIM starter bundle.
eSIM
Does your phone support eSIM?
Benefits
- Simple and efficient connection
- Allows to have more than one phone number (SIMs) in a device.
- No need to manage several SIM cards. Devices/operators can be switched with ease.
- It can connect laptop, smart watches, tablets with ease & also best solution to provide fast connection to manufacturers, retailers, transportation & logistics service providers and to be used to connect other digital devices.
eSIM Supported Phone
Samsung
- Samsung Galaxy S20
- Samsung Galaxy S20+
- Samsung Galaxy S20 Ultra
- Samsung Galaxy S21
- Samsung Galaxy S21+ 5G
- Samsung Galaxy S21+ Ultra 5G
- Samsung Galaxy S22
- Samsung Galaxy S22+
- Samsung Galaxy Note 20
- Samsung Galaxy Note 20 Ultra 5G
- Samsung Galaxy Fold
- Samsung Galaxy Z Fold2 5G
- Samsung Galaxy Z Fold3 5G
- Samsung Galaxy Z Flip
iPhone
- iPhone XR
- iPhone XS
- iPhone XS Max
- iPhone 11
- iPhone 11 Pro
- iPhone SE 2 (2020)
- iPhone 12
- iPhone 12 Mini
- iPhone 12 Pro
- iPhone 12 Pro Max
- iPhone 13
- iPhone 13 Mini
- iPhone 13 Pro
- iPhone 13 Pro Max
- iPhone SE 3 (2022)
- Google Pixel 3a XL
- Google Pixel 4
- Google Pixel 4a
- Google Pixel 4 XL
- Google Pixel 5
- Google Pixel 5a
- Google Pixel 6
- Google Pixel 6 Pro.
- Google Pixel 3 XL
- Google Pixel 2 XL
Huawei
- Huawei P40
- Huawei P40 Pro
- Huawei Mate 40 Pro
Motorola
- Motorola Razr 2019
- Nuu Mobile X5
- Gemini PDA
- Rakuten Mini
Oppo
- Oppo Find X3 Pro
- Oppo Reno 5A
- Oppo Reno6 Pro 5G
Now served in
in Addis Ababa
- Gerji
- Saris premium shop
- Bole medhanialem
- Ayat adebabay
- Gurd shola
- Summit 72
- Figa
- Novis Fantu Supermarket
- Bole Michael
- Meskel flower
- Kotebe
- Merkato
- Merkato 2
- Jemo
- Jemo Michel
- Sarbet
- Arada
- Haya Hulet
- Bole Bulbula
- Lebu
- Air port
- Churchil Avenue
New Mobile Service Subscription Tips, Subscription Fee & Benefits
Prepaid Mobile Service
Top-up airtime in advance
Benefits Attached
- 25Birr Free Airtime
- Customer will get additional Br.15 e-Money if they activate telebirr account up on SIM Subscription
Requirement
- No Deposit Required
- Subscription Fee 85 ETB
Postpaid Mobile Service
Pay monthly bills after getting the service
Benefits Attached
- Customer will get Br.15 e-Money if they activate telebirr account up on SIM Subscription
Requirement
- Deposit Starting from ETB 250
- Subscription Fee 85 ETB
Hybrid Mobile Service
Prepaid+postpaid plan with a single SIM
Benefits Attached
- Customer will get Br.15 e-Money if they activate telebirr account up on SIM Subscription
Requirement
- Deposit Starting from ETB 250
- Subscription Fee 85 ETB
Sim Replacement
85 Birr
Tip: Applies for all 2G, 3G & 4G mobile services
Pay-As-You-Go Mobile Service Tariffs
VOICE SERVICE
TARIFF-
Peak hour: Br. 0 63 / Minute
-
Off-peak hour, Sundays & public holidays: Br. 0.50/Minute
-
Peak hour is from 7:00 AM - 10:59 PM, except public holidays
DATA & SMS SERVICE
TARIFF-
Data (2G, 3G, 4G): Br. 0.20 / MB
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SMS: Br. 0.13 / SMS
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Special Service Codes to Know
| SERVICE TYPE | DIALING NUMBERS | SERVICE DESCRIPTION |
|---|---|---|
| Balance Request | *804# dial | To check your airtime balance, available credit limit & available outstanding package amount |
| Balance Request | *804*service number*password*# & dial | To check other service number airtime balance, available credit limit & outstanding package amount including 3G, 4G and EVDO data only package |
| Airtime top-up | *805*hidden number # dial | To top up airtime |
| 3rd Party Recharge | *805* hidden number*subscriber number*amount# Dial | To top up airtime for friends and relatives |
| Ethio Gebebeta | *999# Dial | ú To buy a discounted voice, internet & SMS service packages for yourself or to send it as a gift for your family & friends. |
| Credit Transfer | *806*Mobile number* amount # dial | To transfer airtime to friends/ family |
| Call Me Back | *807*Recipient phone number# dial | To request for call back to a friend & family |
| Airtime Credit Services | SMS A, C or L to 810 | To request airtime credit |
| CRBT | Send A to 822 | To subscribe |
| CRBT | Send U to 822 | To unsubscribe |
| CRBT | Send T to 822 | To know the top 10 CRBTs |
| CRBT | Send HELP to 822 | To get basic information about the service |
| Voice Mail Service | Send S1 to 824 | To subscribe for voice mail service |
| Voice Mail Service | send D to 824 | To deactivate voice mail service/temporarily / |
| Voice Mail Service | Send A to 824 | To reactivate voice mail service |
| Reachability Alert | send D1 to 824 | To deactivate reachability alert service |
| Reachability Alert | send A1 to 824 | To reactivate reachability alert service |
| Missed Call Notification | send D2 to 824 | To deactivate missed call notification service |
| Missed Call Notification | send A2 to 824 | To reactivate missed call notification service |
| Reachability Alert & Missed Call Alert | send D3 to 824 | To deactivate reachability and missed call alert service |
| Reachability Alert & Missed Call Alert | send A3 to 824 | To reactivate reachability and missed call alert service |
| Voice SMS | 845 | To listen to a new voice SMS |
| Voice SMS | 886 | To send voice SMS |
| Voice SMS | 887 | To listen to old/saved voice SMS |
| EVDO & CDMA Top-up | 903 | To recharge EVDO & CDMA 1x |
| Customer Service | Dial 994 | To contact our customer service advisors |
| Customer Service | SMS to 8994 | |
| Customer Service | Email:994@ethiotelecom.et | |
| Customer Service | Facebook: www.facebook.com/ethiotelecom | |
| Customer Service | Facebook: www.twitter.com/ethiotelecom |
After Sales Service Fees
| Service type | For Prepaid in ETB | For Postpaid in ETB | |
|---|---|---|---|
| Reconnection without SIM card | 15 | 15 | |
| Reconnection with SIM card | 30 | 30 | |
| Replacement | 15 | 15 | |
| Change from postpaid to prepaid | 30 | ||
| Change from prepaid to postpaid | Free | ||
| Upgrade from 2G to 3G/4G | Free | ||
| Monthly rent | Free | 28.75 | |
| Change of name | Relative | 15 | |
| Non-relative | 30 | ||