Welcome to telebirr customer support center
You can contact us for any
inquiries, requests, suggestions
& comments regarding telebirr service using our multiple channels.
Hi there!
How can we help?
Please reach us any of your support enquiries using one of the content channels listed here:
Contact Us
via telebirr customer service channels
telebirr customer service channels
You can raise your questions, suggestions or/and complaints through our toll free call center (127) or in person at our shops or through authorized agents or through other Ethio telecom channels.
Ethio telecom will receive your complaints and solves within reasonable period of time (maximum 3 days).
You shall immediately call our contact center and suspend your telebirr service in the event of any loss and/or theft.
Contact us
- Address:Addis Ababa, Ethiopia
- Phone:251-127
- Call center:+251-127
- SMS: send your questions to126
- Email:telebirr@ethionet.et
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